Direct Manufacturer Coupons
7. Be reasonable. Think it through. If you contact the manufacturer and inform them that they have the worst products in the world, it won’t make sense that you want coupons for more. If you tell them you would never use another brand, why would they need to provide coupons? If, however, you have been a loyal customer for a previous item or product within the brand, but really dislike or have problems with a different item, that makes sense.
Be careful about recommending new products; your suggestion may be well received or you may be referred to corporate patent lawyers. Why? Competitors phish for information on new products, and some people want to later claim patent rights. If a company asks, feel free to offer, but be sensitive to their legal concerns.
8. Sign-up for future offers. Most manufacturers maintain not only a website, but newsletters, and sign-up links to receive discounts and special promotions through email or postal mail. If offered the choice, select both. Promotions and coupons provided are generally lower value than those received through a direct contact. However, they also are provided regularly. While you probably will not receive offers for one to three months, as promotions become available, you will receive them.
9. Don’t go back to the well too often. Once you have contacted a manufacturer, there is usually a 30 – 90 day limit before you can request coupons again. This doesn’t hold true for complaints; however, the reasonableness rule applies. he companies do keep track of your information, and you can be “blacklisted” for requesting too many coupons.
How to Contact Manufacturers
Websites are the best source for contacting the company. For large companies with multiple products and promotions, however, finding the correct website can be difficult (see our above list which should help).
If you can’t find the contact information on our list, a good starting place is the Sunday inserts. Frequently the website for the particular product or promotion is listed. Often additional offers are available on the websites.
Also, look at the product package. The website or phone number to contact is generally provided.
From the website, use the “contact us” link. Either an email address or a contact form is generally provided. Fill out the required information. Always provide your mailing address, even if it is not requested.
Be polite, be appropriate, and be clear. Smaller companies often respond to a simple request for coupons. Larger companies often do not: they receive thousands of requests each day, and likely already pay for coupons to be available in your area newspaper or stores. Most companies respond to specific and detailed compliments or complaints, which may or may not include a request for coupons.
